What Adult Learners Need Most: Lessons from Student Feedback (ELL Tutor Event)

What separates a good teacher from a truly impactful one? Drawing on real feedback from adult English learners, this session explores the teaching behaviors, classroom practices, and relationship-building strategies that students consistently say help them succeed. Participants will see examples of effective teaching techniques in action, examine case studies of common classroom situations, and reflect on how these insights connect to their own teaching experience. About the presenter: Leanne Chacon is the Director of Curriculum and Training at Intercambio. She oversees the development of all of Intercambio’s adult English language materials and was one of the writers of Intercambio’s Confidence and Connections books. She also leads the overarching strategy and implementation of all initial and ongoing training and teaching support for volunteer teachers across all of Intercambio’s programs, as well as for teachers and administrators affiliated with member organizations of the national Intercambio Network. Prior to joining Intercambio, Leanne spent several years teaching English and coordinating language and culture programs at the U.S.–Chile binational center in Santiago, Chile, and worked as a press translator for the English language website of the national Chilean newspaper, El Mercurio. After her time in Chile, Leanne worked as the Director of International Affairs for a private, nonprofit university in Puerto Rico. Leanne completed her undergraduate degree in Spanish for the Professions at the University of Colorado at Boulder and holds a Master of Education in Global Studies in Education from the University of Illinois Urbana-Champaign. This event will take place on Zoom. For more information, please contact Andrew Shapira, ELL Program Coordinator, at 617-796-1364 or newtonell@minlib.net.